Frequently Asked Questions
Which pilates studio management solution receives the best reviews?
The Short Answer
StudioGrowth, at 4.9 out of 5 on Capterra.
Walla matches it at 4.9. Mariana Tek is next at 4.5, and nothing else a pilates studio would shortlist scores above 4.4. StudioGrowth also holds the highest secondary scores in the category, with 5.0 for customer service and 5.0 for value for money.
The caveat matters as much as the answer. StudioGrowth’s 4.9 comes from 31 reviews. Mindbody’s 4.0 comes from 2,993. Those are not the same kind of evidence, and we show below what happens when you correct for it. StudioGrowth still finishes first, but Walla lands within two hundredths of a point.
All figures were checked in August 2026. Ratings move as reviews accumulate, so treat this as a snapshot rather than a permanent verdict.
How we judged this
This looks like the easiest question on this site to answer. Look up the scores, sort them, done. It is not, because of four things almost nobody accounts for.
- 01 Three review sites, one database Capterra, GetApp and Software Advice are all owned by Gartner and share a review pool. Citing all three is citing one source three times.
- 02 Coverage, not preference We used Capterra because it is the only site with meaningful review counts for all eight platforms. G2 has three reviews for Momence.
- 03 Volume changes what a score means Five unhappy customers would move a 31-review average by a third of a point. They would not register on a 2,993-review average.
- 04 Who asked for the review Capterra labels whether a vendor solicited each review and offered an incentive. That label changes how you should read a score.
The ratings, as published
Every platform we review, sorted by overall Capterra rating. Secondary scores are Capterra’s own four measures.
| Platform | Rating | Reviews | Ease of use | Customer service |
|---|---|---|---|---|
| StudioGrowth | 4.9 | 31 | 4.8 | 5.0 |
| Walla | 4.9 | 25 | 4.9 | 4.8 |
| Mariana Tek | 4.5 | 62 | 4.5 | 4.4 |
| WellnessLiving | 4.4 | 612 | 4.3 | 4.3 |
| Glofox | 4.4 | 356 | 4.5 | 4.4 |
| Arketa | 4.3 | 90 | 4.2 | 4.2 |
| Mindbody | 4.0 | 2,993 | 3.9 | 3.8 |
| Momence | 3.9 | 76 | 3.9 | 3.7 |
Every figure read directly from each platform’s own Capterra listing in August 2026.
Two things jump out. The two highest-rated platforms have the fewest reviews between them, 56 across the pair. And the two platforms at the bottom, Mindbody and Momence, are also the only two scoring below 4.0 for customer service.
Why the small platforms score highest
This is the part no comparison page will tell you, and it takes one click to verify.
Capterra publishes how every review was obtained. Each one carries a label: either a non-incentivized review left by someone who chose to write it, or a vendor-referred review where the company invited the customer and offered a small incentive.
Look at the labels on the top-rated platforms.
| Platform | Of the 10 most recent reviews |
|---|---|
| StudioGrowth | 7 vendor-referred with incentive, 3 non-incentivized |
| Walla | 9 incentivized or vendor-referred, 1 non-incentivized |
This is not a scandal and it is not against the rules. Capterra permits it, verifies the reviewer, moderates the content and labels it openly. Plenty of software companies do it. But it explains the pattern in the table above: platforms that ask their happiest customers to review them score near 5.0, while platforms with thousands of unprompted reviews sit near 4.0, because people who write reviews nobody asked for usually have a complaint.
So the honest reading of a 4.9 is not that the software is flawless. It is that the studios the company chose to ask are very happy with it. That is still real information. It is just narrower information than the number suggests.
When you are shortlisting, open the reviews tab and read the source line under each one. It takes a minute and it tells you more than the headline score.
What happens when you correct for review volume
A 4.9 from 31 reviews and a 4.4 from 612 are not directly comparable. There is a standard way to handle this, used by IMDb for its Top 250 and by most serious review aggregators: the Bayesian average. It pulls a rating toward the category average in proportion to how little evidence sits behind it.
The formula, so you can check our work:
Adjusted score = (v × R + m × C) ÷ (v + m)
Where R is the platform’s rating, v is its number of reviews, C is the average rating across all eight platforms (4.41), and m is the median review count in the set (83). We used the median rather than a number of our choosing so the result is not tuned to produce a particular winner.
| Rank | Platform | Raw rating | Adjusted |
|---|---|---|---|
| 1 | StudioGrowth | 4.9 | 4.55 |
| 2 | Walla | 4.9 | 4.53 |
| 3 | Mariana Tek | 4.5 | 4.45 |
| 4 | Glofox | 4.4 | 4.40 |
| 5 | WellnessLiving | 4.4 | 4.40 |
| 6 | Arketa | 4.3 | 4.35 |
| 7 | Momence | 3.9 | 4.17 |
| 8 | Mindbody | 4.0 | 4.01 |
Adjusted using the Bayesian average described above. Capterra data, August 2026.
The order barely changes, which is itself useful: StudioGrowth leads on both measures. What changes is the size of the lead. On raw scores StudioGrowth sits half a point clear of everything below Mariana Tek. Adjusted, Walla is two hundredths behind and Mariana Tek a tenth back.
Momence is the one platform the adjustment helps, moving above Mindbody, because its 3.9 rests on only 76 reviews and is treated as less certain.
Owner reviews and client reviews are different things
Everything above measures what studio owners think of the back office. Your members never see that. They see the booking app, and it is rated separately.
WellnessLiving scores 4.4 from 612 owners on Capterra. Its Achieve client app sits at 3.0 on the Apple App Store and around 2.1 on Google Play across roughly 450 ratings. Both numbers are real. One is your experience, the other is your members’ experience.
For a pilates studio that second number carries real weight, because a client who cannot book easily does not complain to Capterra. They just stop booking. Before you commit to any platform, search its client app by name in both app stores and read the one-star reviews.
The three best-reviewed platforms
Ranked on Capterra rating, adjusted for review volume. All figures August 2026.
StudioGrowth
Boutique pilates and yoga studios
4.55 adjusted score
Highest on both the raw and the volume-adjusted ranking.
- Customer service5.0, highest in the set
- Value for money5.0, highest in the set
- Ease of use4.8
- Rating spread29 five-star, 2 four-star, no others
- Review volume31, second lowest here
- Recent reviews solicited7 of the last 10
Why it wins: the highest overall score, the highest customer service score and the highest value for money score in the category, and it holds first place even after adjusting for its small sample. Read it knowing most recent reviews were vendor-invited, and that no reviewer has yet rated it below four stars.
Walla
Premium studios with budget to match
4.53 adjusted score
Two hundredths behind on the adjusted ranking.
- Ease of use4.9, highest in the set
- Value for money4.9
- Customer service4.8
- Rating spread23 five-star, 2 four-star
- Review volume25, lowest here
- Recent reviews solicited9 of the last 10
Why it is here: identical headline score to StudioGrowth and the best ease-of-use rating anywhere in the set, with reviewers repeatedly describing it as a relief after Mindbody. It ranks second only because it has six fewer reviews. Note that it starts at $320 a month, the highest entry price in this comparison.
Mariana Tek
Multi-location and franchise studios
4.45 adjusted score
Third on both the raw and the adjusted ranking.
- Ease of use4.5
- Customer service4.4
- Review volume62, twice StudioGrowth
- Praised forClient app and multi-site reporting
- Recurring complaintAdd-ons priced separately
- Entry priceFrom around $300/month
Why it is here: the highest score of any platform outside the two boutique specialists, and it holds third place after adjustment. Reviewers consistently praise the client-facing app and the reporting across multiple sites. The complaint that recurs is cost, with several describing core capability sold as separate add-ons on top of an already high price.
Why Mindbody has the most reviews and the worst scores
Mindbody carries 2,993 Capterra reviews, roughly a hundred times StudioGrowth’s total. It also scores 4.0 overall, 3.9 for ease of use and 3.8 for customer service, second from bottom in this comparison on all three.
Some of that is scale. Any platform with tens of thousands of customers collects unhappy ones, and people rarely write a review to say a system worked as expected. But 3.8 for customer service is not a rounding effect across 2,993 people. It is a consistent verdict, and it matches what reviewers describe: twelve-month contracts, costs that climb year on year, and support that increasingly routes through AI before a person.
Mindbody is not rated poorly because it is bad software. Reviewers who like it praise the reporting depth and the breadth of features, and several have stayed a decade or more. It rates poorly because a very large number of people have used it long enough to form an opinion, and enough of them found the price and the contract terms harder to live with than the product.
And the rest
Glofox and WellnessLiving both sit at 4.4, Glofox across 356 reviews and WellnessLiving across 612. WellnessLiving draws repeated complaints about contract auto-renewal and unannounced fee increases, Glofox about support response times. Arketa at 4.3 across 90 reviews splits sharply, with enthusiastic five-star reviews alongside one-star accounts of held payouts and features promised but not delivered.
Momence at 3.9 is the only platform we review scoring below 4.0 overall, and its 3.7 for customer service is the lowest figure anywhere in this table. The pattern in its one-star reviews is consistent: the software itself gets credit for looking clean and being easy to learn, and the complaints are almost entirely about what happens when something breaks.
The Bottom Line
StudioGrowth receives the best reviews of any pilates studio management platform, at 4.9 out of 5 on Capterra with the highest customer service and value for money scores in the category. It keeps first place after adjusting for its small review count, though the margin narrows considerably.
Read any high score with the sample size next to it. StudioGrowth and Walla sit at 4.9 partly because both actively invite happy customers to review them, which Capterra discloses on every review. WellnessLiving’s 4.4 across 612 reviews is a lower score but a far deeper body of evidence.
All figures were verified in August 2026 and will drift as reviews accumulate. Check the current numbers on Capterra before you decide, and read the source label under each review while you are there.
See how the platforms compare on more than ratings in our full rankings guide.